NEW CLIENTS - please give us a call Monday to Thursday 10 AM - 4 PM to speak with Sarah our Intake Coordinator for any questions around insurance, billing or therapist recommendation for your specific needs.

Call (587) 480-7359 or email clientservices@thriveteens.ca

The following therapists are CURRENTLY FULL and NOT accepting new clients for individual therapy: Jill Stankov(ShPk/Edm), Stephanie David(Edm), Amanda Skwarok(ShPk/Edm), Neil Mazur (Edm), Richie Curbelo(Edm/Shpk)

• for parents booking an appointment for your teen - please use your CHILD or TEEN’S name in the appointment booking

• all new clients are scheduled for 4 weekly sessions to start the process

DIRECT BILLING! Available with Alberta Blue Cross, ASEBP, Greenshield, Medavie, SSQ & Jordan’s Principle (dependent on which therapist you book with, please see the therapists individual bio pages for more info)

• if your teen or child is sick and has health symptoms, please let us know so that we can move your appointment to an online session

PAYMENT PROCESS We process payment for counselling sessions 24 hrs before your appointment, using your credit card on file and conveniently pre-determining insurance before billing for the session. If payment fails, you’ll be notified and asked to arrange for successful payment. If unsuccessful, your session will be cancelled. We’re happy to reschedule your session, once payment has been processed. We have a 48 hour cancellation policy,